Shipping
Shipping costs within the national border are calculated as follows:
- FREE for orders above € 20.00 via TNT courier;
- € 3 for orders under € 20.00 via TNT courier;
- €5 for orders handled through DHL;
Average delivery time is 24-48 working hours from the day of shipment.
Overseas shipping
We ship, by express courier, worldwide via UPS, DHL or FedEx. On average, delivery takes 72-96 hours. We normally process all orders within 24 hours.
Shipping costs to Europe are calculated as follows:
- €20 for orders up to €149.99
- € 30 for orders up to € 249.99;
- € 40 for orders of € 250.00 and above.
In the rest of the world:
- £30 for orders up to £149.99
- €40 for orders up to €249.99;
- € 50 for orders of € 250.00 and above.
For shipments outside the European Union, you may have to pay an import tax or customs duties. These fees are separate from shipping charges.
You can get an idea of the final cost at the following site: https://customsdutyfree.com/duty-calculator/
Temperature-controlled shipping
Temperature-controlled shipping takes place in refrigerated vans from Eurodifarm, the same ones used by pharmaceutical distributors.
We are the first in Italy to adopt this distribution system for dietary supplements as well. All for the benefit of the customer at a small additional cost:
- €15 for orders from 0 to 5 kg
- € 30 for orders over 5 kg
Delivery times are longer than those of a regular courier service, particularly on islands, because it is necessary to ensure the cold chain and freshness of the product at every step.
The customer is contacted byphone before delivery to arrange a delivery time with the courier .
Average time for delivery: 4-10 working days.
Warning.
In order to ensure prompt delivery, it is important to provide an address where there is always someone during the day to receive the package, e.g., the concierge, office, etc.