Is it necessary to register with the site before placing an order?

No, anyone can access and browse our site without any
limitation, and with the ability to place an order. The required data
in that case will be those necessary for order processing.

As a reminder, registration allows Customer
access to Omegor's loyalty points program and dedicated promotions.

How do you register for the site?

Click on the icon refiguring the person on the top right menu, after which go to "Sign Up Now" which is
located on the right; on the next page fill in the fields on the
registration form (first name, last name, email, and password). The password entry should
be repeated twice to avoid any typing errors. Once you click on "Registration" you will land on the main page to proceed with placing your order.

Membership is
free and does not commit you to anything.

How do I purchase a product?

To purchase a product, it is necessary to access its tab. To do this there are several ways:
- Click on "Shop" and select one of the categories that in the navigation menu;
- Search for a product through the search field located in the upper right of the page visible through the label "Search" and press the
enter button. From a cell phone, on the other hand, the "Search" box will appear
by clicking on the magnifying glass icon also found within the navigation menu.
Once you have displayed all
products related to the subcategory (product list), you can view the
tab by clicking on the product and access the detail page.
When you have
finished choosing products, click on the shopping cart icon
(the bag icon) in the upper right corner and go to "View Cart." After that, click on "Proceed to Checkout." Confirm your
details or indicate a different shipping address and choose the form of

What do I do if I forget my login credentials?

If so, from the Login page simply click on "Did you
forget your password?" and follow the instructions; by email you will receive
a link to regenerate, for security reasons, your password.
Verify receipt of the email automatically sent by the system,
making sure that it is not blocked by your possible antispam system.

What is the shipping cost?

Shipping to Italy

Shipping within the nation's borders is free of charge.

Overseas shipping

- €15 for orders up to €149.99

- € 25 for orders up to € 249.99;

- FREE for orders of € 250.00 and above.

For shipments outside the European Union, you may have to pay an import tax or customs duties. These fees are separate from shipping charges.

You can get an idea of the final cost at the following site: https://customsdutyfree.com/duty-calculator/

When will the products ordered be shipped?

We normally process all orders within 24 hours, not considering holidays. On average, delivery takes 72-96 hours.

What couriers are used for shipping?

We ship, by express courier, worldwide via UPS, DHL or FedEx.

What payment methods are accepted?

Credit Card, PayPal, Satispay, Bank Transfer and Cash on Delivery.